Terms & Conditions


Cancellation Policy:

There will be a charge of $20.00 for a booking that is made and not attended without giving the clinic at least 3 hours notice before appointment time. If you are unable to make the appointment, PLEASE ring and leave a message on (06) 87-6966 or email

Use of Information:
No logo, graphic, sound or image from the Ear Hygiene and Health website may be copied or retransmitted unless expressly permitted by Ear Hygiene and Health.

Ear Hygiene and Health shall reserve the right at any time to change or modify the terms and conditions applicable to your use of the Site. You should check our Terms and conditions regularly to keep abreast with these changes.

Applicable Laws:
This Site is serviced by Ear Hygiene and Health from Hawke’s Bay, New Zealand. Ear Hygiene and Health makes no representation that materials on the Site are appropriate or available for use in locations outside New Zealand, and does not authorise access to them from territories where their contents are illegal or prohibited.

Links to Third Party Sites:The links from and to this Site are not under the control of Ear Hygiene and Health. Ear Hygiene and Health is not responsible for the contents of any linked site. Ear Hygiene and Health does not imply any endorsement to links from and to this Site except where expressly stated.

There is an option to receive our newsletter and/or blog posts. If you choose to receive these you should expect HTML content to arrive at the email address you provided.

Surveys or Contests:
Ear Hygiene and Health may provide you the opportunity to participate in contests or surveys on our site.
If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name, postal address, birthday and other personal information), and demographic information (such as post code). We use this information to notify contest winners, to send participants our HTML email newsletter, and to help us understand more about what ‘you’, the customer, wants.

How to Contact Us:
If you want to inquire as to what personal information of yours we hold, update any details, un-subscribe to any services, or have any general questions, please do not hesitate to contact us through our ‘Contact Us’ page or by emailing directly to .